Thank you for shopping with us! Please read our payment terms carefully to ensure that you are familiar with the terms applicable to transactions made through our website. If you have any questions, please feel free to contact our customer service team at any time. You can easily reach us via the contact page – we are happy to help.
Accepted Payment Methods
We currently accept the following payment methods:
- Visa
- Mastercard
- American Express
- Union Pay
- PayPal
- Klarna
- TWINT
- Prepayment (Invoice)
- Shop Pay
- Google Pay
- Apple Pay
Payment Security
The security of your payment is our top priority. We use industry-standard encryption technologies to ensure that your personal and financial data is protected during the payment process.
Payment Processing
Payment is processed immediately at the time of purchase.
Once your payment has been successfully processed, you will receive a confirmation email with the details of your order.
Currency
Our website processes all payments in CHF.
Failed Transactions
If your payment is declined or fails:
- Check that your card details or Apple Pay account have been entered correctly.
- Contact your bank or payment service provider for further information.
- If the problem persists, please contact our support team; we are happy to help
Refunds and Disputes
Information about refunds, exchanges, or disputes can be found in our Returns and Refunds Policy.
For further questions:
Our customer service team is available Monday to Friday between 9:00 a.m. and 6:00 p.m. If you have any problems, please feel free to contact us; we will respond within 24 hours.
Phone: +41 79 659 98 15
Email: kontakt@homeoftallow.com
Address: Home of Tallow, Färberstrasse 21, 8832 Wollerau, Switzerland